Terms & Conditions

1. Acceptance of Terms

By accessing and using the Smart Stay Hotels website and services, you accept and agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Booking and Reservations

All bookings are subject to availability and confirmation. Rates quoted are per room per night and are subject to change without notice.

2.1 Reservation Requirements

• Valid credit card required for booking
• Minimum age requirement of 21 years
• Government-issued photo ID required at check-in

3. Cancellation Policy

Cancellation policies vary by property and rate type. Specific cancellation terms will be provided during the booking process.

4. Check-in and Check-out

• Standard check-in time: 3:00 PM local time
• Standard check-out time: 11:00 AM local time
• Early check-in and late check-out subject to availability and additional charges

5. Payment Terms

We accept major credit cards including Visa, MasterCard, American Express, and Discover. Some properties may require a deposit or prepayment.

6. Guest Conduct

Guests are expected to conduct themselves in a respectful manner and comply with all property rules and regulations.

7. Liability

Smart Stay Hotels is not liable for any loss, damage, or injury to guests or their belongings during their stay at our properties.

8. Privacy Policy

Our privacy practices are governed by our Privacy Policy, which can be found here.

9. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

10. Contact Information

For questions regarding these terms, please contact us at: